The Customer has the right, in principle, to renounce or return the PRODUCT to the SELLER or to a person designated by the latter, at the latest within fourteen (14) days following the notice of withdrawal, unless the SELLER offers to take back the PRODUCT himself.
The withdrawal period expires fourteen (14) calendar days after the day on which the CLIENT, or a third party other than the transporter and designated by the CLIENT, takes possession of the PRODUCT. In the event that the CLIENT has ordered several PRODUCTS in a single ORDER leading to several DELIVERIES (or in the event of an order for a single PRODUCT delivered in several batches), the withdrawal period shall expire fourteen (14) calendar days after the day on which the CLIENT, or a third party other than the transporter and designated by the client, is in possession of the last PRODUCT delivered.
Notification of the right of withdrawal
To exercise his right of withdrawal, and according to the Article L.221-21 of the French Consumer Code, the CUSTOMER must notify his decision to withdraw by means of an unambiguous statement. In order for the withdrawal period to be respected, the CUSTOMER must transmit his communication relating to the exercise of the right of withdrawal before the end of the withdrawal period.
Effects of withdrawal
In the event of withdrawal by the CUSTOMER, the SELLER undertakes to reimburse the CUSTOMER for all the sums paid, including the delivery costs (with the exception of any additional costs, if any, arising from the CUSTOMER's choice of a mode of transport other than the standard one offered by the SELLER) without excessive delay and, in any case, at the latest within
fourteen (14) calendar days following the day on which the SELLER was informed of the CUSTOMER's wish to withdraw. The SELLER will proceed to the reimbursement using the same means of payment as the one used for the initial transmission, unless the CLIENT expressly agrees to a different means, in any case, this reimbursement will not entail any cost for the CLIENT. The SELLER may defer the reimbursement until the reception of the good or until the CLIENT shows proof of having issued the good, the date retained will be the first of these two.
Methods of return
The CUSTOMER must, without excessive delay and in any case no later than fourteen (14) days after notification of his decision to withdraw from this contract, return the property to: AFTER BEACH - 11 Impasse Aragon - 31130 Balma - France. This term is understood to be respected if the CLIENT sends the PRODUCT before the expiry of the fourteen (14) days.
The CUSTOMER pays for the shipping costs. Condition of the returned product The PRODUCT must be returned following the instructions of the SELLER and including all the accessories delivered. The responsibility of the CLIENT is not applicable except for the depreciation of the good resulting from other manipulations than those derived from a normal use of the PRODUCT. In other words, the CLIENT has the possibility to test the PRODUCT but cannot deny his responsibility if different manipulations from the ordinary ones were carried out.
The PRODUCTS are packed according to the transport regulations enforced, in order to guarantee maximum protection during DELIVERY. The CUSTOMER must respect the same rules when returning them. In this sense, the CLIENT may return the PRODUCT that does not suit him in its original packaging and in good condition, ready for remarketing.
The CLIENT does not have the possibility to try the "After Beach Brushes" PRODUCTS. Exclusion of the right of withdrawal The right of withdrawal is excluded in the following cases :
- Supply of goods made to customer specifications or clearly personalized.
- Supply of goods susceptible to deterioration or rapid expiration.
- Supply of goods which by their nature require combination with other products.
- Supply of sealed goods that cannot be returned for protection reasons.
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