Shipping policy

We offer a flat-rate delivery fee, regardless of the number of items purchased.

Here are the carriers and prices we offer:

Metropolitan France / Corsica

Delivery to your home without signature with La Poste Colissimo, directly to your letterbox:

Shipping costs: € 5.90 incl.
Order preparation: 1 to 2 working days (We're super fast for that)
Delivery time: D + 2

Europe

Delivery to your home with signature with Le Groupe La Poste Delivengo easy, directly to your letterbox, if you live in the following countries: Germany, Austria, Belgium, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Lithuania, Luxembourg, Norway, Netherlands, Poland, Portugal, United Kingdom, Slovakia, Slovenia, Sweden, Switzerland. if absent, put on notice at the nearest post office.

Shipping costs: € 7.90 incl.
Order preparation: 1 to 2 working days (Always as fast)
Delivery time: D + 5

So that you can track your package before going on vacation, all orders have tracking numbers which are available on each carrier's website and of course, the delivery address or addresses that you will indicate in the ordering process. must imperatively be located in the territory concerned because it is impossible to place an order for any delivery address located outside the country concerned. Items are shipped to the delivery address (es) that you provide during the ordering process.

Delivery time

The deadlines for preparing an order and then establishing the invoice before shipping the PRODUCTS in stock are mentioned on the WEBSITE. These deadlines are understood to be excluding weekends or public holidays. An e-mail message will be automatically sent to the CUSTOMER when the PRODUCTS are shipped, provided that the e-mail address appearing in the registration form is correct.

Delivery times and costs

During the ordering process, the SELLER indicates to the CUSTOMER the possible shipping times and formulas for the PRODUCTS purchased. Shipping costs are calculated based on the delivery method. The amount of these costs will be payable by the CUSTOMER in addition to the price of the PRODUCTS purchased. The details of delivery times and costs are detailed above. In the absence of indication or agreement as to the delivery date, the SELLER delivers the PRODUCT without undue delay and at the latest thirty (30) days after the conclusion of the contract (Article L.216-1 of the Consumer Code ).

Terms of delivery

The package will be delivered to the CUSTOMER without signature or against signature and on presentation of an identity document if necessary. In the event of absence, a calling card will be left with the CUSTOMER in order to allow him to pick up his parcel in his post office, provided with an identity document.

Delivery issues

The CUSTOMER is informed of the delivery date set when he chooses the carrier at the end of the online ordering procedure, before confirming the order. It is specified that deliveries will be made within thirty (30) days maximum. Failing this, the CUSTOMER must give notice to the SELLER to deliver within a reasonable period of time and in the event of non-delivery within this period, he may terminate the contract. The SELLER will reimburse, without undue delay from receipt of the termination letter, to the CUSTOMER the total amount paid for the PRODUCTS, taxes and delivery costs included, by means of the same method of payment as that used by the CUSTOMER for buy the PRODUCTS. The SELLER is responsible until delivery of the PRODUCT to the CUSTOMER. It is recalled that the CUSTOMER has a period of three (3) days to notify the carrier of any damage or partial loss observed during delivery. The CUSTOMER has in principle the right to withdraw by returning or returning the PRODUCT to the SELLER, without giving any reason. For this, the PRODUCT must be returned or returned at the latest within fourteen (14) days following the communication of its decision to withdraw, unless the SELLER offers to recover the PRODUCT himself.